Careers at Carousel Child Advocacy Center
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Join our Team!
You Can Make a Difference for child survivors of abuse, and their families.
Bring your compassion and dedication the Carousel Center.
Open Positions
POSITION: Bilingual Mental Health Therapist (Spanish Language Required)
DEPARTMENT: Clinical Services
REPORTS TO: Clinical Director
Wage & Hour Status: Exempt / Full Time
Pay Grade: TBD
Hiring Range: $58,000.00 – $62,000.00 per year
PURPOSE: The Bilingual Mental Health Therapist provides trauma-informed mental health services to children and families impacted by abuse, violence, and trauma. This position works collaboratively with multidisciplinary professionals and community partners to support healing, recovery, and access to services. The therapist provides culturally and linguistically appropriate services, maintains professional credentials, and supports the mission and standards of Carousel Child Advocacy Center.
DUTIES AND RESPONSIBILITIES
- Provides individual therapy services to children and families utilizing evidence-based and trauma-informed treatment approaches.
- Conducts assessments and develops treatment plans based on client needs.
- Provides crisis intervention and support services to child victims and their families.
- Collaborates with multidisciplinary team members, child welfare agencies, law enforcement, prosecutors, schools, healthcare providers, and community partners.
- Maintains accurate, timely, and confidential client documentation.
- Participates in multidisciplinary case review meetings and consultations.
- Assists in the development and implementation of community partnerships and collaborative initiatives.
- Maintains professional licensure and credentials in accordance with applicable standards and requirements.
- Participates in professional development and continuing education opportunities.
- Submits CEUs and professional development documentation by required deadlines.
- Provides current credentials and licensure documentation for personnel records.
- Supports agency initiatives and organizational goals.
- Performs other duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS:
Education and Experience
- Master’s degree or higher in Social Work, Counseling, Psychology, or a related behavioral health field.
- Current North Carolina licensure as one of the following:
- Licensed Clinical Social Worker (LCSW)
- Licensed Clinical Mental Health Counselor (LCMHC)
- Licensed Marriage and Family Therapist (LMFT)
- Cultural and linguistic competence in the Spanish language.
- Minimum of three years of experience in victim services, child protective services, behavioral health, public service, nonprofit organizations, or the criminal justice system.
- Equivalent combinations of education and experience may be considered.
Knowledge, Skills, and Abilities
- Knowledge and experience providing individual and group therapy, particularly with children.
- Knowledge of child development, trauma, victimization, crisis intervention, and mental health treatment.
- Experience working with crime victims and families impacted by trauma.
- Knowledge and experience developing, implementing, and maintaining multidisciplinary community partnerships.
- Strong written, verbal, and interpersonal communication skills.
- Ability to exercise sound judgment and professional discretion.
- Strong problem-solving and leadership skills.
- Ability to work effectively as a member of a multidisciplinary team.
- Ability to prioritize and manage multiple responsibilities simultaneously.
- Ability to remain calm and effective in crisis and high-pressure situations.
- Strong organizational skills and attention to detail.
- Professional demeanor and presentation.
- Ability to accept constructive feedback and engage in continuous improvement.
- Demonstrates creativity, flexibility, and initiative.
PREFERRED QUALIFICATIONS
In addition to minimum qualifications:
- Three plus years of experience in victim services, child protective services, behavioral health, public service, nonprofit organizations, or the criminal justice system.
- Training and/or certification in one or more of the following evidence-based practices:
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- Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
- Child and Family Traumatic Stress Intervention (CFTSI)
- Child-Parent Psychotherapy (CPP)
- Play Therapy
- Problem Sexual Behavior Cognitive Behavioral Therapy (PSB-CBT)
- Comparable trauma-focused treatment models
Requirements:
- While performing the duties of this job, the employee is regularly required to stand; walk; sit for extensive periods of time; use hands and fingers to operate a computer and telephone keyboard and calculator; reach with hands and arms; and stoop, kneel or crouch. In addition, the employee will occasionally lift and/or move up to 50 lbs.
- Must submit to and pass a criminal background screening and E-Verify requirements.
- Requires a valid North Carolina Driver’s License, good driving record, and automobile insurance.
- Must have reliable transportation.
- Must pass a drug screening.
- Ability to work flexible hours/schedule, e., occasional Saturdays and evening hours and ability to work off-site in different settings throughout the community.
Work Environment:
Works primarily in an office setting providing direct services to children and families. Regular interaction with clients, caregivers, multidisciplinary team members, and community partners is required.
Approximate travel: 10%
Travel may be required for meetings, trainings, court appearances, and community outreach activities.
TO APPLY:
Email resume and cover letter to: [email protected]
No phone inquiries
Position open until filled
POSITION: Billing and Grants Finance Specialist
DEPARTMENT: Finance
REPORTS TO: Finance Director
Wage & Hour Status: Exempt / Full-time
Hiring Range: $55,791 – $61,140
PURPOSE: The Billing Specialist processes and reconciles billing/revenue generated for medical/clinical services performed and processes all Child advocacy Center (CAC) grant-related service reimbursements and fiscal reporting while ensuring adherence to funders, HIPAA, agency policies and standards set forth by the New Hanover, Brunswick, and Pender County Interagency Agreements & Multidisciplinary Team (MDT) Protocol, the National Children’s Alliance (NCA) and Children’s Advocacy Centers North Carolina (CACNC).
DUTIES AND RESPONSIBILITIES:
- Verifies patients’ medical insurances and Medicaid eligibility via NCTracks.
- Ensures accurate completion of coding and signatures on medical billing sheets prior to submission to CMEP and Solutions in Billing for Medicaid and other insurances.
- When preparing charges for submission, reviews medical files to ensure accurate documentation of patient services and ensures appropriate charges are captured.
- Contacts DSS to get needed patient SIS numbers for billing submission to CMEP.
- Sends completed medical billing sheets to Solutions in Billing to generate HCFAs within two business days of completed service.
- Scans and saves DSS checklists into online patient folders upon return from CMEP.
- Uploads all DSS/CME documents to CMEP online portal.
- Liaises with Solutions for Billing and CMEP as needed
- Processes lab/diagnostic services bills and creates PERS to pay for services.
- Bills JPD and NCIS each month for services rendered.
- Tracks and reconciles medical billing/revenue generated through NCTracks, CMEP and other insurances/Medicaid payers for services rendered/billing sheets submitted. Enters information into Fiscal spreadsheet to be shared with CAC Director
- Follows up on unpaid claims.
- Enters CAC grants-related expenses for monthly reimbursements (GCC, DHHS, etc.)
- Maintains client records in confidential manner (HIPAA)
- Processes timesheets/invoices for contractors within appropriate timeline.
- Creates invoices and monitors payment of court witness fees for CAC staff/contractors providing testimony in court.
- Assists in patient information management through the use of the Collaborate database and case file with accuracy and timeliness
- Works to ensure best practice approaches and adherence with NCA Accreditation Standards
- Assists the Fiscal Team during peak times
- Participates in agency meetings and trainings
- Participates in on-going programs and initiatives of organization to include philanthropy
- Other duties as assigned by the Finance Director and Executive Director
MINIMUM QUALIFICATIONS:
Education and Experience:
- Associate’s degree in accounting or related field
- 1-3 years’ medical billing experience
Knowledge, Skills, and Abilities:
- Familiarity with medical insurance and billing procedures.
- Strong computer skills, including proficiency with Microsoft Office Suite (with emphasis on Outlook, Word, and Excel).
- Proficient with web-based
- Ability to perform mathematical
- Meticulous attention to detail.
- Strong organizational/time management skills
- Ability to manage databases and resource materials.
- Ability to plan and prioritize work.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to work independently.
- Ability to operate common office equipment, including a 10-key
- Creative and energetic self-starter who is organized and able to prioritize and meet deadlines with minimal supervision.
- Knowledge of accounting as it relates to non-profit organizations and grant funding is highly desirable
- Well-developed communication skills, both written and
PREFERRED QUALIFICATIONS:
Education and Experience:
- Bachelor’s degree in accounting or related field
- 3-5 years’ medical billing experience
Requirements:
- While performing the duties of this job, the employee is regularly required to stand; walk; sit for extensive periods of time; use hands and fingers to operate a computer and telephone keyboard and calculator; reach with hands and arms; and stoop, kneel or crouch. In addition, the employee will occasionally lift and/or move up to 50 lbs.
- Must submit to and pass a criminal background screening and E-Verify
- Requires a valid North Carolina Driver’s License, good driving record, and automobile
- Must have reliable
- Must pass a drug
- Ability to work flexible hours/schedule, e., occasional Saturdays and evening hours. on occasion and ability to work off-site in different settings throughout the community.
Work Environment:
Works primarily in an office environment.
Approximate travel: 5%
TO APPLY:
Email resume and cover letter to: [email protected]
No phone inquiries
Position open until filled
Compensation, Benefits & Work-Life Balance
To attract, reward, motivate, and retain good people, Carousel Child Advocacy Center offers vacation and sick-time, competitive salaries, and benefits package, including a simple IRA retirement plan with employer match.
Protecting the Kids
All Carousel Child Advocacy Center staff, volunteers, and interns must successfully complete a Pre-Position Drug Screen, Criminal Background Check, and sexual offender registry check, sign a Confidentiality Commitment, be fingerprinted, and sign a Conflict of Interest Statement.
Our Locations and Service Areas
Carousel Child Advocacy Center proudly serves Brunswick, New Hanover, and Pender county families in North Carolina, with two offices to provide services closer to home.
1501 Dock St, Wilmington, NC 28401-4936
20 Medical Campus Dr. SW #106 Supply, NC 28462
Carousel Child Advocacy Center is certified by Medicaid and accredited by the National Children’s Alliance.
Carousel Child Advocacy Center services ~400 child survivors and their families annually. Our children deserve the best and the brightest.
Interested in interning at the Carousel Child Advocacy Center? Complete the form below.
Please note: All current intern openings are filled. Please complete the form below for to be placed on our waitlist.



