Careers at Carousel Child Advocacy Center
Join our Team!
#tccjusttryingtohelpsomekids
Join our Team!
You Can Make a Difference!
Bring your compassion and dedication to help
child survivors of abuse, and their families to the Carousel Center.
Open Positions
Billing Coordinator
32-40 hours/week
Hourly Rate: $21.63- $26.44
SUPERVISED BY: Finance Manager
REQUIRED EDUCATION / EXPERIENCE
- Two years experience in public accounting, non-profit agency, or third-party billing services with emphasis on fiscal, book-keeping, accounting, and billing services.
- Four-year college/university degree in accounting, business, finance, or related field preferred.
- Grants and third-party insurance billing management are preferred.
OR
- Equivalent combination of education and experience.
GENERAL STATEMENT OF DUTIES:
The Billing Coordinator (BC) will oversee the billing operations, coordinate with direct service staff to ensure the accuracy of billing statements, and correspond with vendors to reconcile payments and resolve any billing-related issues. This is part-time, non-exempt up to 30 hours per week, 8:30 am to 5:00 pm Monday through Friday.
ESSENTIAL DUTIES AND TASKS:
- Reviews billing sheets, verifies insurance coverage, determines required documentation necessary to process claims, and submits all to Contracted Billing provider for completion of claims to Medicaid, Trillium, 3rd Party Insurances, NC Child Medical Evaluation Program (CMEP), and NC Crime Victims Compensation (CVC) Program on a timely basis.
- Reviews follow-up of unpaid claims on a continual basis.
- Maintains records of claims filed, downloads remittance statements of claims paid per bank deposits, and posts receipts and deposits to QuickBooks.
- Assist in the credentialing of providers with Medicaid and private insurance companies, and the maintenance of MCO/PHP’s provider rosters.
- Maintains and monitors credentialing records on all licensed employees.
- Stays informed regarding changes in Medicaid and CMEP policies and procedures.
- Updates forms as necessary and distributes to users.
- Assist FM with specific aspects of the annual audit.
- Performs other accounting-related duties as required.
RECRUITMENT AND SELECTION GUIDELINES:
Ideal candidate has:
- Proficient in patient insurance claims processing and terminology
- Knowledge of Medicaid and Commercial Insurance billing
- Excellent data entry skills
- Ability to utilize a personal computer, multiple networks, and internet navigation.
- Personal qualities of integrity, credibility, and dedication to the mission of The Carousel Child Advocacy Center
- Knowledge of financial programs, specifically QuickBooks, as well as Microsoft Word, Excel, and Outlook
- Knowledge of bookkeeping policies/principles, records retention standards, and related practices
- Maintains strict confidentiality and adheres to all HIPPA guidelines/regulations.
- Ability to establish and maintain effective working relationships with appropriate governing bodies, supervisors, employees, vendors, clients, and the general public.
- Excellent communication and relationship-building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
- Physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, reaching, walking, lifting, fingering, grasping, talking, hearing and repetitive motors
- Perform sedentary work exerting up to ten (10) pounds of force occasionally and/or a negligible amount of force frequently on constantly to lift, carry, push, pull, or otherwise move objects.
- The visual acuity to prepare and analyze data and figures and operate a computer.
www.carouselcenter.org
No phone inquiries, please
For information or complete details of the position contact:
Submit a cover letter and resume to:
Alex Bouknight, CPA
Finance Manager
Email: alex.bouknight@carouselcenter.org
or Mail:
Carousel Child Advocacy Center
1501 Dock St
Wilmington, NC 28401
Position Title: Child Therapist/Community Liaison – LATINX
Reports to: Clinical Supervisor
FLSA Status: Full-Time/Exempt
Supervises: N/A
Work Schedule: Monday-Friday from 8a-6:30p (some evening or weekend hours may apply – available for a flexible schedule within regular parameters of agency business conducted)
Location/Remote Work: On-site in the office and in the community; flexibility with work-from-home/remote work based on organization needs.
Travel: Required locally, statewide, and nationally to meet organizational needs.
Job Summary:
Carousel Child Advocacy Center’s (CCAC’s) Child Therapist/Community Liaison-LATINX ensures child advocacy center outcomes, provides child trauma therapy, facilitates agency relationships within tri-county LatinX community and LatinX-serving agencies, collaborates with MDTs, maintains appropriate records for child survivors of physical/sexual abuse. Child Therapist/Community Liaison-LATINX is focused on, but not limited to, Hispanic/Latino children and families.
Education and Experience Requirements:
- Master’s Degree or higher in social work or counseling.
- Cultural and linguistical competence in the Spanish Language.
- Three years experience in public or non-profit victim-centered, child protective services, and/or criminal justice systems.
- Equivalent combination of education and experience.
- Intermediate experience with Microsoft Office 365.
- Successful completion of a pre-employment criminal record, sex offender registry, fingerprinting, and drug screen.
- Reliable transportation.
- Valid operator’s license with proof of vehicle insurance.
- Ability to perform essential job results, physical tasks, and mental tasks.
Preferred Education and Experience:
- Licensed as an LPC, LCSW, LMFT in North Carolina.
- Knowledge, training, and experience in individual/group therapy, specifically for children.
- Knowledge, training, and experience in child development, crime victims, trauma, and crisis intervention.
- Training in Trauma-Focused Cognitive Behavioral Therapy (TFCBT), Child and Family Traumatic Stress Intervention (CFTSI), Child and Parent Psychotherapy (CPP), play therapy, Problem Sexual Behavior Cognitive Behavioral Therapy (PSBCBT), or equivalent.
- Knowledge and experience developing/implementing/collaborating with multi-systemic community partnerships.
Executes day-to-day Child Trauma Therapy Services by
- Facilitating bi-lingual clinical services to the Hispanic/Latino population (not limited to, based on current Clinical Services waiting list).
- Active outreach/participation within the LatinX community and/or within/among LatinX-serving coalitions, groups, agencies/organizations to enhance relationships, engage educational opportunities, and increase trust with visibility of the Carousel Team within historically underserved populations.
- Having working knowledge of Carousel’s Vision, Mission, and Core Values.
- Maintaining respective SOPs to adhere to NCA Accreditation standards for a Child Advocacy Center.
- Timely submission of clinical client and service statistics in the client statistical database for clinical services provided.
- Ensuring confidentiality of sensitive information.
- Adhering to agency Clinical standard operation plans to ensure meeting community needs.
- Timely execution of clinical documentation per grant source, United States, North Carolina, and TCC standards.
- Engaging in opportunities to gain expertise in child therapy, evidence-based trauma treatment modalities, and operation of required technology.
- Collaborating, informing, and supporting the Clinical Supervisor.
DEADLINE:
Position start date: 10/1/23 or earliest availability. Position opened until filled.
SUBMISSION:
No phone inquiries, please.
Submit cover letter and resume to:
Attn: Clinical Supervisor
Email:
Position Title: Child Therapist/Community Liaison – LATINX
Reports to: Clinical Supervisor
FLSA Status: Full-Time/Exempt
Supervises: N/A
Work Schedule: Monday-Friday from 8a-6:30p (some evening or weekend hours may apply – Available for a flexible schedule within regular parameters of agency business conducted)
Location/Remote Work: On-site in office and in the community; flexibility with work-from-home/remote work based on organization needs.
Travel: Required locally, statewide, and nationally to meet organizational needs.
Job Summary:
Carousel Child Advocacy Center’s (CCAC’s) Child Therapist/Community Liaison-LATINX ensures child advocacy center outcomes, provides child trauma therapy, facilitates agency relationships within tri-county LatinX community and LatinX-serving agencies, collaborates with MDT’s, maintains appropriate records for child survivors of physical/sexual abuse. Child Therapist/Community Liaison-LATINX is focused on, but not limited to, Hispanic/Latino children and families.
Education and Experience Requirements:
- Master’s Degree or higher in social work or counseling.
- Cultural and linguistical competence in Spanish Language.
- Three years’ experience in public or non-profit victim-centered, child protective services, and/or criminal justice system.
- Equivalent combination of education and experience.
- Intermediate experience with Microsoft Office 365.
- Successful completion of a pre-employment criminal record, sex offender registry, fingerprinting and drug screen.
- Reliable transportation.
- Valid operator’s license with proof of vehicle insurance.
- Ability to perform essential job results, physical tasks, and mental tasks.
Preferred Education and Experience:
- Licensed as an LPC, LCSW, LMFT in North Carolina.
- Knowledge, training, and experience in individual/group therapy, specifically for children.
- Knowledge, training and experience in child development, crime victims, trauma, and crisis intervention.
- Training in Trauma-Focused Cognitive Behavioral Therapy (TFCBT), Child and Family Traumatic Stress Intervention (CFTSI), Child and Parent Psychotherapy (CPP), play therapy, Problem Sexual Behavior Cognitive Behavioral Therapy (PSBCBT), or equivalent.
- Knowledge and experience developing/implementing/collaborating with multi-systemic community partnerships.
Executes day-to-day Child Trauma Therapy Services by
- Facilitating bi-lingual clinical services to the Hispanic/Latino population (not limited to, based on current Clinical Services waiting list).
- Active outreach/participation within LatinX community and/or within/among LatinX-serving coalitions, groups, agencies/organizations to enhance relationships, engage educational opportunities, increase trust with visibility of Carousel Team within historically underserved populations.
- Having working knowledge of Carousel’s Vision, Mission, and Core Values.
- Maintaining respective SOPs to adhere to NCA Accreditation standards for a Child Advocacy Center.
- Timely submission of clinical client and service statistics in client statistical database for clinical services provided.
- Ensuring confidentiality of sensitive information.
- Adhering to agency Clinical standard operation plans to ensure meeting community needs.
- Timely execution of clinical documentation per grant source, United States, North Carolina, and TCC standards.
- Engaging in opportunities to gain expertise in child therapy and evidence-based trauma treatment modalities, and operation of required technology.
- Collaborating, informing, and supporting Clinical Supervisor.
DEADLINE:
Position start date: 10/1/23 or earliest availability. Position opened until filled.
SUBMISSION:
No phone inquiries, please.
Submit cover letter and resume to:
Attn: Clinical Supervisor
Email: tabitha.obriant@carouselcenter.org
OR
Fax: 910.254.9818
OR
Fax: 910.254.9818
www.carouselcenter.org
Compensation, Benefits & Work-Life Balance
To attract, reward, motivate and retain good people, Carousel Child Advocacy Center offers a flexible work environment, generous vacation and sick-time policy, competitive salaries, and benefits package, including a simple IRA retirement plan with employer match.
Protecting the Kids
All Carousel Child Advocacy Center staff, volunteers and interns must be able to successfully complete a Pre-Position Drug Screen, Criminal Background Check, Sexual Offender Registry Check, sign a Confidentiality Commitment, be fingerprinted, and sign a Conflict of Interest Statement.
Our Locations and Service Areas
Carousel Child Advocacy Center proudly serves Brunswick, New Hanover, and Pender Counties in North Carolina, with three offices to provide services closer to home.
1501 Dock St, Wilmington, NC 28401-4936
20 Medical Campus Dr. SW #106 Supply, NC 28462
311 S. McNeil St Burgaw, NC 28425
Equal Opportunity Employer
Carousel Child Advocacy Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Carousel Child Advocacy Center is certified by Medicaid and accredited by the National Children’s Alliance.
Carousel Child Advocacy Center provides services for ~500 child survivors and their families annually. Our children deserve the best and the brightest.
